Customer Satisfaction Survey 2021

Dear Valued PowerCom Customer

 

As a valued PowerCom client, obtaining feedback is pivotal to determine your level of satisfaction and understanding your needs and expectations. To help us improve our services, kindly complete the rating sheet by answering some statements and questions and submit questionnaire online not later than 23 September 2021.

 

 

The completion of the survey should not take you longer than 10-15 minutes.






Rating Scale

Poor Fair Satisfactory Good Excellent
1 2 3 4 5


 

A. GENERAL SERVICES RENDERED/CRM

Please rate your level of satisfaction with the services provided by PowerCom (PTY) LTD commercial department on each of the following attributes:





B. TECHNICAL SERVICES

Please rate your level of satisfaction with the services provided by PowerCom (PTY) LTD Technical on each of the following attributes below:







C. FINANCE AND ACCOUNTS

Please rate your level of satisfaction with the services provided by PowerCom (PTY) LTD Finance on each of the following attributes:


D. COURTESY, RECOMMENDATIONS & OVERALL CUSTOMER SATISFACTION






Thank you for your feedback and continued support.